Jun 18, 2012
At Country Club, we are working towards a automated online transparent company. Now you can raise a query/complaint number online and keep track of it. The system will send a mail when we receive your query instantly.
Internally we would forward it to the correct location or department and ensure that we answer your query asap. Some questions like holiday booking in Country Club properties are very straightforward and a member can expect a resolution instantly. For queries that require inputs from outside our company more time will be needed.
Your query is recorded and stored in your profile so in case you need it for your reference you can always come back to it. Once our team solves your query/complaint another email is sent letting you know that we have completed you query.
If you need help posting a query/complaint online visit here